SHIPPING INFO

FREE SHIPPING ON ORDERS £150 AND ABOVE.

ALL ORDERS ARE DISPATCHED FROM THE UK.

 

WHEN WILL MY ORDER DISPATCH?

All orders placed Monday - Friday before 12pm GMT ship within 24 hours. All orders placed after the cut off time will ship the following business day. Saturday DPD delivery service also must be ordered by Friday before 12pm GMT.  For consumer protection, all orders are subject for review. On occasion, this may cause a slight delay in processing your order. Your patience is greatly appreciated. 

 

Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.

 

HOW DOES INTERNATIONAL SHIPMENT WORK?

Our main delivery provider is Royal Mail for all international shipments. Average total transit time is 1-7 business days. However, delays can occur in transit or due to holds at your local customs office, so it may take longer for an order to be delivered. 

Please ensure to provide a clear shipping address with phone number included in your account with us. We will not be liable if Royal Mail is unable to make delivery to the shipping address provided. These includes but not limited to; missing postcode, mis-spelled address, missing second line address, or indication of final destination country. 

How do I know that my order has been shipped?

When your order has been shipped, we will send you an e-mail with your tracking number and a link to where you can track it online. Please allow 24 hours for your tracking code to work. 

How do I return an item?

For more information on how to return an item, please visit our Returns & Exchanges page here.